Desk-side Support Manager B

Desk-side Support Manager B

Job Application


Location: Washington DC

Clearance Required: Secret Clearance

**Contingent on Contract Award for a Federal National Security Agency**

Required Qualifications:

• IAM Level I or IAT Level I certification
• ITIL Intermediate Level Certification (state exam)
• Experience managing desk-side break-fix/service request fulfillment

Preferred:

• Federal TO/contract SLA resource mgmt experience
• Microsoft Associate or Expert Certification (state certification)
• Relevant educational degree