At VSI, we are dedicated to providing our clients with exceptional support and assistance. Whether you have questions about our services, need technical support, or require assistance with your account, we are here to help.

1. Contact Us

If you need assistance, please reach out to us through one of the following channels:

• **Email Support:** For general inquiries, technical issues, or feedback, please email us at: support@viewsoftinc.com
• **Phone Support:** For immediate assistance, you can call our support team at: 703-729-5507 Our support hours are Monday – Friday, 9 AM – 5 PM EST.
• **Live Chat:** For real-time support, use our live chat feature on our website. Click on the chat icon in the bottom right corner of your screen to get started.

2. Support Resources

We offer various resources to help you find answers quickly:

• **FAQs:** Visit our Frequently Asked Questions page for answers to common inquiries regarding our services, account management, and troubleshooting.
• **Documentation:** Explore our documentation and user guides to get detailed information about our products and services.
• **Community Forum:** Join our community forum to connect with other users, share experiences, and get advice from our experts and fellow clients.

3. Support Ticket Submission

If you require specific assistance or need to report an issue, please submit a support ticket. This will help us track your request and ensure a timely response. To submit a ticket:

1. Visit our Support Portal at Link.
2. Log in or create an account.
3. Fill out the support ticket form with the required information.
4. Submit your ticket, and our support team will respond as soon as possible.

4. Feedback

Your feedback is essential to us. If you have suggestions or comments about our services or support, please share them with us through the contact methods listed above. We continually strive to improve our offerings and appreciate your input.

5. Business Hours

Our customer support team is available during the following hours: Monday – Friday, 9 AM – 5 PM

Thank you for choosing ViewSoft Inc. (VSI)! We are committed to ensuring your experience with us is smooth and satisfactory. If you need help, don’t hesitate to reach out!